In the last few months, all over the world, people are almost exclusively talking about the Covid-19. At [UNICA] BARCELONA TOURS we are doing everything we can during this time to give our clients more flexibility when they book a tour with us by adjusting our cancellation policies. For reservations up to December 2020, no penalty at all for any cancellation within 24 hrs prior the beginning of the tour.
We know how difficult it is to do projects or plan holidays at the moment and we know how frustating is the disappointment of the clients who have had to cancel their vacations or change travel plans. This pandemic is not just forcing us to adjust our travel plans, but dramatically influencing the way we live. From now on we will have to adapt and modify our habits and our way of traveling.
We are committed to continue working with enthusiasm, passion and professionalism, providing you with the top quality customer service and guidance within the best conditions of hygiene and safety.
Museums and monuments are still closed. We continue to monitor this delicate and unusual circumstance very closely and keep you updated about reopening and on the hygiene and safety measures required by the authorities.
THANK YOU all for your continued support, with all your positive messages and thank you for rescheduling your trip plans and private tours to a later date or next year. It truly means so much to us!
On behalf of [UNICA] BARCELONA TOURS , we are sending you our best wishes for the health and safety of you and your loved ones.